Getting help
We are here to help you throughout your experience, from initial sign-up through years of happy collaboration. Our docs should provide everything you need to get started and to support you as you become a pro user of our platform. But if you ever do get stuck, help is only ever one click away.Get Support
Raise a support ticket and our friendly team will get back to you
Get to know our products and concepts
Get familiar with our platforms concepts by reading up on them here, or by following the onboarding walkthrough once signed into our platform.SaaS vs P&P vs Fully Managed
Different approaches, but the same platform and fundamental features &
behaviours
Fusion "Pro" vs Fusion "Mapped"
If you choose to go the “SaaS” route, you have control over the ad unit
structure inside your GAM
Our Ad Units
Get to know our ad units across web and app; everything from standard IAB,
to our bespoke high-impact units
API documentation
Built from the ground up to be developer friendly; from simple reporting
access, to a full native integration into your UI
Your questions answered
If you are new to Content Ignite, you probably have a lot of questions about how our tech works, what moving over to Content Ignite looks like, can it really be as simple as a single tag on page?? (Spoiler: yes!).Common questions & answers
Jump on over to our Intro to Content Ignite Tech for common getting started
FAQ’s.
Onboarding, live and earning
Once signed up and signed in, you will see an onboarding banner on your dashboard. This will guide you through every step needed to get live and earning! Here is an overview of the top level steps required:Signing up
Create your account and verify your email address
Creating your first publisher
Get your publisher verified and approved
Creating your first tag config
Configs provide everything needed to serve an ad
Going live
Worth through your in platform onboarding steps to get live